Ready, Steady, Go…. (almost!)
The locks begin to be unshackled, the teams are dressing the tables and prepping the kitchens, ready for the re-opening of our amazing hospitality industry. It’s been a long time but we’re all itching to get going again.
After over 3 months since being forced to lockdown, with very little opportunity for revenue and teams separated, it is finally time for us all to join together as the formidable force we are and enjoy serving the nation.
We all know we are needing to change the way we think, operate and engage with our customers to ensure our brand is current and relevant. That’s why we’ve been doing the thinking for you. We’ve been researching, discussing, curating and delivering solutions for our friends and colleagues in the industry for longer than most can remember (sadly!) and it’s now, more than ever, that we need to bring our experience to bear to work as a team and help make this new journey easier for everyone.
What is finally going to be the new normal for social dining? How can we maximise the opportunity? How many people can we serve? How do we still appear interesting? Our team have brought industry insights to the surface and have a whole host of solutions that ensure you and your customers can enjoy a compelling and rewarding experience.
It’s integral for when doors are allowed to re-open that we offer confidence and communication. These fundamental principles are the key to unlocking the hospitality sector again and getting customers back.
What is the new social mindset?
How do our customers want to engage with us now?
What’s our new customer journey from communication to the social experience?
Is our brand and offer positioned right for the new normal?
Safety for all our people is paramount – how can we best voice this to deliver trust?
Is digital communication our new best friend and we have to utilise it to our best advantage? How can I do this?
Part of the process on how to address these challenges is through the increased use of technology. We’ve been learning more and more about how to better engage with your customers and what they’d like, and now we’re delighted to announce that we’ve partnered with a leading global tech operator that originates from the US, to offer a digital platform that can transform your hospitality business and give all parties a better future to communicate through data analysis. It’s a cutting-edge solution that has no rival and we’d love to tell you more – so give us a call.
We understand what’s important to you in running your hospitality business and how to make the best of it and we love helping you. We can’t wait to share more of our ideas and discuss your thoughts with you.
Stay safe and let’s catch up – after all it’s been a while.